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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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What\'s It Mean When Online Traffic is Concentrated to a Handful of Apps?

What\'s It Mean When Online Traffic is Concentrated to a Handful of Apps?

The Internet is always changing, and anyone who has been using it for a while has experienced this change for themselves. While it might be strange to think about, the latest statistics have proven that the current changes to the Internet are some of the most significant--especially for businesses. “Online business as usual” will be significantly different moving forward.

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The 7 Habits of Highly Effective PC Users

The 7 Habits of Highly Effective PC Users

Security is one of the most crucial pain points of all businesses, but sometimes it can be tricky to implement solutions if you’re not sure what you specifically need. Network security isn’t easy, but it doesn’t necessarily have to be hard. If you have difficulty reinforcing a security state of mind in your office, we have good news for you; by keeping these tips in mind, you’ll be able to keep your business more secure than it would be otherwise.

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Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

A new malware swept across the globe Tuesday, incorporating facets of many ransomwares that have made headlines recently. While it originally appeared to be a variant of the Petya ransomware, it has been determined that it shares more in common with WannaCry. However, “NotPetya,” as it has been named, has a few additional features that experts say make it worse than either of its predecessors.

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Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

Does it feel like your web browser is running slower than it should? Or is your browser prone to freezing up and crashing? If so, there’s one easy troubleshooting tip that you’ll want to try: clearing the cache.

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Why it’s a Big Mistake to Overlook Big Data

Why it’s a Big Mistake to Overlook Big Data

Managing your businesses technology is important because your operations rely heavily on efficient access to information. One advantage that secure and reliable IT provides is the ability to remain competitive, as the slightest advantage could mean a world of difference in your given market. One new IT trend is the analysis of big data. If it is leveraged properly, you could help your business get the leg up on local competition.

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Outsource IT Maintenance to the Pros and Worry Less About Malware and Breakdowns

Outsource IT Maintenance to the Pros and Worry Less About Malware and Breakdowns

Information technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.

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Tip of the Week: How to Encrypt Windows Files

Tip of the Week: How to Encrypt Windows Files

Looking for a way to protect sensitive files on your PC? For Windows users, one easy safeguard you can take is to encrypt the files and file folders containing your sensitive information.

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Study Finds an Organization’s Greatest Security Risk isn’t Who You’d Expect

Study Finds an Organization’s Greatest Security Risk isn’t Who You’d Expect

The more users on your network, the more risk that user error could create a costly mistake for your infrastructure. While untrained employees could certainly ignore security policies, the greatest risk to your organization is an unexpected one. Research has proven that your company’s CEO, as well as other C-suite employees, hold one of the greatest risks for your business’ security.

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When Employees Argue, Quality Suffers. Here’s What You Can Do About It

When Employees Argue, Quality Suffers. Here’s What You Can Do About It

When you talk about your employees, you hopefully often refer to them as a department, or a “team.” These terms often come with predetermined assumptions, with one of them being that the employees work together to accomplish something specific. However, it’s often not so simple. If your employees aren’t working together as a team, how can you fix this dilemma?

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Tip of the Week: Understanding Spyware is the First Step to Preventing It

Tip of the Week: Understanding Spyware is the First Step to Preventing It

The term ‘spyware’ has some clearly negative connotations to it, and rightly so. This variety of malicious software can cause no small amount of trouble if left unchecked. What follows is a brief overview of spyware, and what measures you can take to protect yourself and your business from it.

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Alert: Homeland Security Finds U.S. Power Grid Vulnerable to CrashOverride Malware

Alert: Homeland Security Finds U.S. Power Grid Vulnerable to CrashOverride Malware

On June 12th, the U.S. Department of Homeland Security issued a warning to power grid operators and electric utilities concerning a newly surfaced malware called CrashOverride (aka Industroyer). Only, it’s not entirely new. The world has seen this before and the fallout from it is concerning.

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Digital Transformation: What Does it Look Like for Businesses?

Digital Transformation: What Does it Look Like for Businesses?

Smart organizations are always looking for ways to improve how they do business. Digital transformation is a way for businesses to get the most out of their technology by improving workflows and overall efficiency. What does digital transformation look like and how can you implement it in your business?

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Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses today rely heavily on software solutions to function, and so these solutions need to be on-hand whenever and wherever a business opportunity may arise. As a result, mobile solutions have risen in importance, despite the continued need for what a desktop has to offer. To meet both these requirements, we recommend a convertible ultrabook, also known as a 2-in-1 device.

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Tip of the Week: Free Tool Lets You Play YouTube Videos on Repeat

Tip of the Week: Free Tool Lets You Play YouTube Videos on Repeat

Have you ever come across a great soundtrack or album on YouTube that you would love to put on repeat, but can’t because YouTube doesn’t offer this feature? Well, fear not--there are a ton of services available that you can use to put your favorite videos on repeat, allowing you to save plenty of time on clicking that play button so that you can stay productive.

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Hosting a Workload in the Cloud vs On-Premise: Which Option Saves More Money?

Hosting a Workload in the Cloud vs On-Premise: Which Option Saves More Money?

By now, business owners are well aware of the many ways cloud computing can benefit their organization, such as providing increased mobility and flexibility. Despite the tantalizing list of benefits the cloud presents, some business owners may still be hesitant to switch to the cloud due to one major factor: the perceived lack of cost savings. Well, thanks to a recent study by John Burke, analyst and CIO of Nemertes Research, there’s new evidence showing how hosting workloads in the cloud is more cost-effective than the alternative, hosting operations on-premise.

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Why Those Who Don’t Take Data Loss Seriously Live to Regret It

Why Those Who Don’t Take Data Loss Seriously Live to Regret It

No business owner wants to experience data loss in any way, shape or form, which is why it’s so crucial that preventive measures are taken. If you don’t have protections in place, you may find yourself out of business due to a data loss disaster. While that’s certainly the worst-case scenario, the other consequences of data loss are downright troublesome in their own right.

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Tip of the Week: Shave Time Off the Work Day By Adding More Monitors

Tip of the Week: Shave Time Off the Work Day By Adding More Monitors

If your employees are still working at workstations with a single monitor, you may be doing your workplace productivity a disservice. While adding a second screen to their desk may not seem like an effective efficiency booster at first, the benefits it can have are very real.

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Software Patches Take on New Importance After the WannaCry Ransomware Fiasco

Software Patches Take on New Importance After the WannaCry Ransomware Fiasco

On May 11th, 2017, the world was introduced to the WannaCry ransomware. The ransomware spread around the globe like wildfire, infecting hundreds of thousands of devices and catching many major organizations and businesses by surprise. The full extent of the ransomware’s damage is still being assessed, yet, one thing we do know: this whole fiasco was preventable.

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The Right Place at the Right Time: the Story of IBM

The Right Place at the Right Time: the Story of IBM

IBM is perhaps one of the best known technology companies out there, but do you know all of the details about Big Blue’s legacy? IBM has built itself a reputation for pursuing advances in innovation and revolutionizing the way that businesses utilize computing, all the way back to its inception 100 years ago.

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