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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Here’s What You Need to Know About the Giant SolarWinds Cyberattack

Here’s What You Need to Know About the Giant SolarWinds Cyberattack

2020, unsurprisingly, has decided to go out with a bang, as it has been revealed that the United States was targeted in the largest cyberespionage attack to date. Let’s go over what this attack means, and how things will need to play out in the future.

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Revisiting Net Neutrality

Revisiting Net Neutrality

In the United States, the political scene is extremely divisive. This can be seen in nearly every political arena including the ongoing debate over who should have regulatory power over the Internet. In 2017, the Federal Communications Commission voted, three votes to two, to repeal the Net Neutrality rules that were implemented by the same regulatory body just two years prior. Today, with a new administration being sworn in in less than a month, we thought we’d revisit the net neutrality rules and see where we stand at present. 

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COVID-19 Clouds More than Christmas Plans

COVID-19 Clouds More than Christmas Plans

Today is Christmas day. In normal years, you would be bundling up to go to visit family and friends or preparing to host them.

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How AI Can Help the Burgeoning Small Businesses

How AI Can Help the Burgeoning Small Businesses

The small business owner is always looking for a way to either cut costs or to get more value out of their technology. Today, many businesses are looking to automated tools fueled by AI to do just that. Today, we thought we would talk a little bit about AI for small business and how it works to help increase business productivity.

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Holding Your Own Against Today's Most Pressing Threats

Holding Your Own Against Today's Most Pressing Threats

For all the attention that we (and many others) give to cybercrime, people are still falling victim to hacks and scams every day. With most businesses operating more in the digital sphere than ever before, it stands to reason that they need to do more to keep from being a victim of a data breach or worse. Here are six things your business should do to keep from being a victim of a cyberattack.

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Managed IT Can Help You Manage Your Technology Inventory

Managed IT Can Help You Manage Your Technology Inventory

Let me ask you a quick question: when was your critical business technology last updated? When do your software licenses expire? When did your printer last have any maintenance performed on it?

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Tip of the Week: Being Courteous and Professional with a Mobile Device

Tip of the Week: Being Courteous and Professional with a Mobile Device

With how business is conducted today, the capability of your workforce to stay connected while mobile is important. However, it can be equally important that this connectivity doesn’t come at the cost of their manners. Let’s go over a few ways to be more polite as you work remotely using a mobile device.

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Document Your IT Infrastructure

Document Your IT Infrastructure

Quick, off the top of your head, how many network switches are in use at your office? How many wireless access points? How many routers are past their warranty or no longer getting support?

That’s not a question most business owners are asked on a regular basis, and we don’t really expect you to be able to rattle off the answers. You should have all of that information documented though.

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Five Cool Technologies You Can Give for Secret Santa

Five Cool Technologies You Can Give for Secret Santa

The strangest year in our lives is coming to a close and the holidays figure to be just as strange. With the COVID-19 pandemic still roaring away, there probably won’t be a lot of the events that are typical this time of year. That doesn’t have to ruin the time of year, however. Today, we thought that we would take a look at five cool tech gadgets and services that won’t break the bank, but will also be a cool addition under the tree or for your secret santa. 

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Tip of the Week: Sign a PDF in Windows

Tip of the Week: Sign a PDF in Windows

PDFs have been around for a while and they have become an extremely useful file format for business. One of the best features of the PDF is that it is useful for securing signatures so that contracts can be handled over the Internet. Today, we’ll go over how you go about signing a PDF in Windows.

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