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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Internet Speeds Have Changed

How Internet Speeds Have Changed

The Internet is used for a great many things in business nowadays, but some may not realize just how much Internet speeds have changed over time. This week, we thought we would take a brief look at the evolution of Internet speeds and what today’s speeds allow businesses to do. 

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4 Reasons to Upgrade Your Antiquated Telephone Service

4 Reasons to Upgrade Your Antiquated Telephone Service

The landscape of telephony for small businesses has changed dramatically. It’s likely that you don’t rely on your phone nearly as much as you rely on other technologies, like your Internet, communications solutions, and email. Still, an antiquated phone system can hold you back, so let’s explore the other viable option for your business: Voice over IP.

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The FBI is Looking to Talk to Businesses Affected by Ransomware

The FBI is Looking to Talk to Businesses Affected by Ransomware

This past January, the Federal Bureau of Investigation issued an announcement that they had targeted and taken down the servers for a Dark Web organization responsible for the Hive ransomware group. While there is certainly cause for celebration here, one major statistic is enough reason to continue being concerned.

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You’re Not Too Small for Enterprise-Level Software, But You are Too Big for Consumer-Based Software

You’re Not Too Small for Enterprise-Level Software, But You are Too Big for Consumer-Based Software

Software makes business run: that is an undeniable statement. From the operations software that allows your business to manage and pay its people to the CRM that provides a pathway to communicate efficiently with customers, to all of the applications that it takes to conduct business in earnest, software plays a crucial role in your business’ success. 

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Setting Up One of the Most Important Devices in Your Business

Setting Up One of the Most Important Devices in Your Business

Setting up a router used to be a much more complex process than it is today. Thankfully, innovations in the technology have made it simpler and easier for consumers and businesses alike to do, to the point where some Internet service providers just let users do it themselves with guided instructions. Let’s go over how you can get the most out of your wireless router.

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Tip of the Week: How to Spot Various Forms of Phishing

Tip of the Week: How to Spot Various Forms of Phishing

It doesn’t take much to get us to start ranting about the dangers of phishing, and it’s a topic that we won’t stop talking about for some time. Unfortunately, phishing comes in enough forms that it isn’t always so simple to spot. For this week’s tip, we just wanted to run through the different formats phishing can take, focusing on how to identify each type.

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Remote Work Needs to Be Secure Work…Here’s What You Can Do

Remote Work Needs to Be Secure Work…Here’s What You Can Do

Remote work has seen unprecedented adoption in the past few years. While we’re all for the benefits that this trend brings, it is critical that any business that embraces remote or hybrid work does so securely.

Let’s discuss a few measures that your business can and should implement to achieve this security.

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How to Solve Procedural Problems in Your Business

How to Solve Procedural Problems in Your Business

For all the benefits that remote work offers, it does come with some challenges. Fortunately, there are different strategies that can be applied to help overcome them. Let’s break down something called structured problem solving, and how equipping your team members appropriately can help you with it.

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Password Managers Have Built-In Value

Password Managers Have Built-In Value

Most organizations are trying to figure out how to secure their IT against the constant flood of threats out there. Unfortunately, the biggest threat out there isn’t something that you can actively protect against. Can you guess what it is?

Unfortunately, it’s your employees, and their potentially lax password practices—and while you can’t really protect yourself against insecure passwords, you can minimize the likelihood that they’ll be used.

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Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Did You Mean to Type “LOL”? This Device Will Know If You Meant It!

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

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