301-571-5040    Get SUPPORT

Washington Works Blog

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to provide value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

How IT Has Changed
In the past, the IT service industry was pretty homogenous, with break/fix repair services provided as needed. However, software was developed that, by leveraging automation, could be used by a remote technician to identify and resolve technology issues proactively. As a result, businesses were able to avoid downtime and get more done with their technology.

Within the last 10 years, this approach to IT has experienced considerable growth. By the end of 2019, this market is expected to reach $200 billion, and is now seeing growth in North America, Europe, and Asia. Estimates by ChannelE2E put the number of active IT service providers at 20,000. This group of 20,000 work to maintain IT solutions for millions of businesses, and some of the largest companies have included managed services in their service offerings.

Growth Within the Industry
Managed IT providers have benefitted from the (in many cases, justifiable) presumption that the hiring of an internal resource is an expensive endeavor, with that price only increasing with the resource’s credentials and ability. If a business adopts an outsourced service provider, that business can anticipate the same attention directed toward their IT solutions, with the comprehensive access that a managed service provider has to more up-to-date technology which adds additional value.

This is particularly beneficial for the companies that enlist the assistance of an IT service provider, and more companies than ever are using technology in their day-to-day operations. North American and European companies are anticipated to increase their IT expenses throughout this year, budgets increasing by up to 30 percent in some sectors. Small and mid-sized businesses have been able to use the new upfront capital that their upgraded IT has provided them to upgrade them even further, and large organizations have minimized their risk with security updates and upgrades.

Updates and upgrades have long driven IT growth and have caused managed-service-based IT providers to branch out in what they offer. Cloud computing is now all the rage for a business’ communications and collaboration needs, their hardware and software deployment, as well as many other purposes. When it boils down to it, if you can do it with a server, it can be done with a cloud-hosted virtual server - a shift that has granted today’s businesses with a huge amount of flexibility.

Developing Technologies
IT companies have long been trying to assemble innovations into a service offering that catches the eye of an organization of any size, and they show no signs of stopping. Since data is seen more as a valuable commodity than it ever has been, methods of its collection, processing, and analysis have become a key offering for IT companies to include. This is precisely why IT support companies have started to offer services like data warehousing and business intelligence, something that wasn’t practiced much not all that long ago.

Managed IT service providers have also aggressively begun to include managed security services in their offerings, providing many solutions that help protect the businesses that they serve from threats. From user training and solutions monitoring to SIEM (security information and event management) services, data forensics, and threat mitigation that leverages machine learning, the IT company of today can protect your company, and its organizational data, with extreme efficacy.

On top of all this, some IT providers, like Washington Works, also help businesses with VoIP and telephony, conferencing solutions, software and line-of-business applications, database management, email, and a whole lot more. Essentially, any technology solution a business might need stand up against competitors.

The End Result
As new technologies emerge, the tasks of the IT company may shift, but their purpose foundationally remains the same: deliver the solutions and support that a business needs to remain productive. Implementing what was just discussed above and much more, the managed IT service provider will prove to be just as (if not more) valuable of a resource to have in your business’ corner in the coming year.

We’d be happy to support you in this capacity ourselves. Reach out to Washington Works at 301-571-5040 to discuss your business and its potential today.

Problems Persist in Private Cloud Implementation
Tip of the Week: Three Ways to Promote Operational...
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Friday, January 18 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Cloud Business Computing Malware Privacy Hackers Productivity Network Security Business Email Software Tech Term Internet Hosted Solutions Mobile Devices Computer Data Data Backup Ransomware Backup Managed IT Services Microsoft Google IT Support User Tips Data Recovery Hardware Productivity Innovation Outsourced IT Efficiency Managed Service Provider Small Business IT Services Smartphone Cloud Computing Business Management Android Paperless Office Encryption Business Continuity Social Media Workplace Tips Save Money Windows 10 Collaboration Communication Windows 10 Remote Monitoring Browser Office 365 Managed IT Services Data Management Smartphones Bandwidth Holiday Government Server Disaster Recovery VoIP App Cybersecurity Wi-Fi Healthcare Passwords Artificial Intelligence Employer-Employee Relationship BYOD Unified Threat Management Phishing Infrastructure Tip of the week Antivirus Scam Work/Life Balance Facebook Communications BDR Vulnerability Internet of Things IT Management Mobile Device Information Compliance How To Maintenance Blockchain Quick Tips Two-factor Authentication Word SaaS Chrome Apps Hosted Solution Office Politics Password Customer Relationship Management File Sharing Big Data Document Management Money Applications Chromebook Saving Money Virtual Reality Upgrade Network Managed Service Windows Risk Management VPN Alert Mobile Device Management Machine Learning Identity Theft Data Security Health Business Technology Gmail Point of Sale Server Management Virtual Private Network Telephone Systems Samsung Regulations IoT Physical Security Twitter Storage G Suite Electronic Medical Records Computing Tech Support Firewall Private Cloud Computer Care Downtime Robot Hacker Taxes Access Control HIPAA Microsoft Office Recovery Social Training Patch Management Mobile Security Remote Computing Websites Remote Monitoring and Management Vendor Management Website Employees Meetings Smart Technology Data loss Remote Workers Botnet Company Culture Automation Automobile Router How To Wireless Geography YouTube Instant Messaging Language Internet Exlporer Network Management Comparison Education Managing Stress Help Desk Managed IT Connectivity Cortana Black Market Fleet Tracking Operating System Multi-Factor Security Gadget Mirgation Security Cameras Managed IT Service Modem WiFi Emoji Analytics Backup and Disaster Recovery User Error Crowdsourcing Electronic Health Records High-Speed Internet Settings Finance Computing Infrastructure Travel Value Professional Services IT Support Monitoring Touchscreen Specifications Relocation Cleaning Enterprise Content Management Corporate Profile Bookmarks Outlook Permissions Supercomputer Asset Tracking Google Drive Tech Terms Google Calendar Printing Augmented Reality Solid State Drive Cyberattacks Statistics Break Fix Cookies GPS MSP Human Error Lenovo Printer Wearable Technology Personal Information Management Update IBM Development Digital Authentication Mail Merge Alerts Motion Sickness USB Cabling Consulting Black Friday Social Networking Unified Communications WannaCry Favorites Shortcut Fraud Star Wars IT Budget OneNote VoIP Theft Techology Legislation Chatbots Legal The Internet of Things Remote Worker Enterprise Resource Planning Hard Disk Drive Files Bluetooth Dark Web Office Tips Nanotechnology Tracking Gadgets Budget Proactive Firefox Permission Superfish Web Server Cables Spyware Authorization Address Licensing Notifications Dongle Managed Services Provider Cyber Monday Error Motherboard Bring Your Own Device Monitors Project Management Cost Management Digital Payment IT Solutions Employee-Employer Relationship Avoiding Downtime Mouse Identity IT Consultant Sports ROI Mobile Read Only Microsoft Excel Screen Reader Virtualization Users Test SharePoint Cameras Computer Repair Financial Staffing Customer Service Wires Cooperation Service Level Agreement Disaster E-Commerce Heating/Cooling Vulnerabilities Conferencing Hotspot Cybercrime Assessment Upgrades Processors Time Management Tablet Search Administrator Smart Tech WPA3 RMM Networking Downloads Law Enforcement IT Technicians CCTV Procurement Distributed Denial of Service Spam Zero-Day Threat Unified Threat Management Staff Webcam Utility Computing Uninterrupted Power Supply Features Servers Public Speaking Regulation Presentation Lithium-ion battery Hiring/Firing Wireless Technology 5G Safety Marketing Fun Competition IP Address Hard Drives CrashOverride Miscellaneous Mobile Office Printers Domains Emergency