301-571-5040    Get SUPPORT

Washington Works Blog

Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

Remote Support: Is It Better?
One of the biggest expenses that comes from looking for IT help is onboarding new technicians, and hiring good ones isn’t cheap. This is why so many small businesses just forego technology maintenance and support in favor of saving that extra money for expenses that can directly influence their profits. Unfortunately, this method goes against every best practice in technology maintenance out there. If you forget about it for too long, you risk security and operational deficiencies that could cripple your business in the long run.

More than this, however, is the lack of IT talent in certain regions. Sometimes a company is located in a place where there aren’t individuals with the necessary qualifications to meet your specific needs. When you hire a third-party organization to manage your IT, you aren’t necessarily limited by your location, and it’s all thanks to remote IT support. While you might not have an in-house IT department at the ready at all times, you do have a remote team working day and night to keep your IT in proper working order.

Help Desk Support
Normally, small businesses would have to pay a local technician to come and fix their broken or malfunctioning IT, as they cannot afford to hire internal technicians to do the work for them. This kind of support isn’t ideal, as you’re seeking out support following a breakdown rather than preventing it outright through preventative maintenance. While managed IT can do a lot to help your business through preventative maintenance, sometimes your employees will need a little extra help to get them through the day.

Help Desk support gives your employees a single point of contact for all of their technology support needs. If they are having trouble logging in to their account, the help desk is their go-to contact. If they are experiencing technology troubles of any kind, again, the help desk can get them back in action. It prevents technology troubles from derailing your employees’ productivity in a way that no other solution can.

If your company would like to take advantage of a quality help desk support team, look no further than Washington Works. To get started, reach out to us at 301-571-5040.

Tip of the Week: 4 Ways Technology Can Benefit Bus...
Is It Possible For Machine Learning to Help Treat ...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, December 16 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Cloud Business Computing Privacy Malware Hackers Network Security Business Email Software Productivity Tech Term Internet Hosted Solutions Data Backup Computer Data Backup Mobile Devices Managed IT Services User Tips IT Support Ransomware Data Recovery Microsoft Google Productivity Innovation Managed Service Provider IT Services Smartphone Efficiency Outsourced IT Social Media Android Hardware Business Continuity Encryption Workplace Tips Cloud Computing Office 365 Business Management Collaboration Paperless Office Windows 10 Remote Monitoring Communication Small Business Browser Data Management Save Money Smartphones Government Managed IT Services Server Windows 10 Disaster Recovery Bandwidth Infrastructure Tip of the week Cybersecurity Antivirus App Vulnerability IT Management BYOD Wi-Fi Healthcare Work/Life Balance Unified Threat Management Phishing Facebook Artificial Intelligence BDR Windows Big Data Network Compliance Mobile Device SaaS Blockchain Upgrade Scam Saving Money Holiday Hosted Solution Office Managed Service Employer-Employee Relationship Password VoIP Information Politics Two-factor Authentication Maintenance Word Money Passwords Chromebook File Sharing Document Management Applications Virtual Reality Apps Chrome Risk Management How To Internet of Things Customer Relationship Management Router Automobile Health Website Machine Learning Patch Management Samsung Remote Monitoring and Management Identity Theft Point of Sale Physical Security Twitter Vendor Management Gmail Electronic Medical Records Regulations Computing Remote Workers Telephone Systems Wireless G Suite Data loss IoT Storage Robot Mobile Device Management Computer Care How To Firewall Recovery Taxes VPN Downtime Remote Computing Quick Tips HIPAA Data Security Server Management Training Business Technology Websites Mobile Security Virtual Private Network Tech Support Smart Technology Automation Communications Hacker Meetings Botnet Alert Webcam Managed Services Provider Hard Disk Drive Distributed Denial of Service Bluetooth Cortana Black Market Cables Authorization Unified Threat Management Firefox Staff Superfish Dongle Comparison Emoji Bring Your Own Device Education Project Management Spyware Language Address Internet Exlporer Users Crowdsourcing Employee-Employer Relationship Gadget Mobile Read Only Monitors Connectivity Customer Service Test Multi-Factor Security Avoiding Downtime Mirgation Service Level Agreement E-Commerce Managed IT Service Modem Wires WiFi Employees User Error Disaster Specifications Heating/Cooling Relocation Vulnerabilities Cleaning Conferencing Computing Infrastructure Value Personal Information Travel Update Company Culture Permissions Spam WPA3 Supercomputer RMM Google Calendar Time Management Utility Computing Features Break Fix Cookies GPS Zero-Day Threat Printer Wearable Technology Networking Legal Uninterrupted Power Supply Black Friday Servers Social Networking Private Cloud Geography Instant Messaging Alerts Motion Sickness Managing Stress Help Desk YouTube Fraud Star Wars Social Notifications Fleet Tracking IT Budget Operating System Legislation Network Management Chatbots Web Server Electronic Health Records Financial Dark Web Managed IT Nanotechnology IT Solutions Office Tips Tracking Backup and Disaster Recovery Access Control Sports Cyber Monday Motherboard Virtualization Augmented Reality Error High-Speed Internet Finance Analytics Licensing Computer Repair Professional Services Monitoring Identity Enterprise Content Management IT Consultant Bookmarks Settings Cost Management Asset Tracking Digital Payment Tech Terms IT Support Mouse Touchscreen Management Cameras Cyberattacks Corporate Profile Microsoft Excel Outlook Screen Reader Upgrades Processors IBM MSP Human Error SharePoint Google Drive Search Solid State Drive Statistics The Internet of Things Development Staffing Authentication Cooperation Lenovo USB Consulting Tablet Microsoft Office Unified Communications Favorites Digital Hotspot Mail Merge Assessment Gadgets Budget Cybercrime OneNote Theft Cabling Law Enforcement Enterprise Resource Planning CCTV Files WannaCry Shortcut Smart Tech Administrator Proactive Permission Downloads VoIP IT Technicians Techology IP Address Miscellaneous Mobile Office Hiring/Firing Domains CrashOverride Printers Fun Public Speaking Emergency Presentation Regulation Lithium-ion battery Hard Drives Wireless Technology 5G Safety Procurement Marketing Competition