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Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Can Hosted VoIP Be a Game Changer for Your Business?

Can Hosted VoIP Be a Game Changer for Your Business?

Many business transactions may be moving away from the telephone, but it is still a must-have for any business. Not everyone is Internet-savvy after all. Nowadays, there are plenty of telephone options out there, but only one carries no upfront hardware costs or a exorbitant fee structure: Hosted VoIP. Today, we will take a look at the benefits of cloud hosted VoIP, and how to get one working for your business today.

What is Cloud-Hosted VoIP?
Before we go into what cloud-hosted VoIP is, you have to understand what VoIP is. With Internet bandwidth increasing very quickly, there are now phone systems that work over an Internet connection rather through the traditional telephone infrastructure. As a result, Internet-based phone systems are growing in popularity. Called Voice over Internet Protocol, companies who were looking to take full control over their communications costs, started to purchase expensive PBX technology, hosting it in their place of business, and paying a VoIP provider per user. Sure it was expensive to start up, but once a company owned the hardware, costs normalized and the phone system was theirs to do with as they please.

Cloud-hosted VoIP moves the PBX platform from your server room to the cloud, removing the upfront hardware and maintenance costs that typically keep businesses from investing in their own telephone solution. With a cloud-hosted VoIP solution, you and your staff gain anytime-anywhere access to a feature-rich and reliable telephone system without the cost, headaches, and hassle that traditional telephone systems are often associated with.

Cloud-Hosted VoIP Features
While the main advantages to integrating a cloud-hosted VoIP system come from the transfer and reduction of cost, there are other benefits. Being able to quickly, and affordably, scale to your organization’s needs, provides you the opportunity to pay only what you need to pay, and not get locked into a lengthy and expensive long-term contract. If you need a new phone line, you can get one, and it will be reflected in next month’s bill.

Speaking of bills, the Cloud-hosted VoIP solution allows you to budget your communication costs based on your users, not on your whole system. This provides an advantage for project-oriented businesses, as they can easily add a phone when they need one and get rid of it when they don’t.

Another major benefit isn’t one you would typically expect. The security of cloud-hosted VoIP systems is solid. Your VoIP provider is in charge of your system’s hosting and security. As with most data center-based computing platforms, a cloud-hosted PBX server is completely protected with comprehensive disaster recovery protocols as well as ample physical security.

A lot of hosted-cloud VoIP options offer conferencing solutions and the opportunity to unify your organization’s communications platform. This can have several positive benefits including simpler management, cost reduction, and increased efficiency.

With Cloud-hosted VoIP at the center of your business’ communications, you can do more with less. For more information about the VoIP options Washington Works has, call us today at 301-571-5040.

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