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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Speed Up a Windows PC

Tip of the Week: How to Speed Up a Windows PC

The personal computer is a remarkable tool, allowing us to accomplish levels of productivity and efficiency at speeds that were once only dreamed of… at least, that’s how it feels at first. However, it doesn’t take very long for a computer to seem like it drags on and on before performing the task requested of it. Why is that, and how can this be resolved?

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What Makes Managed Services Worth It?

What Makes Managed Services Worth It?

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!

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Tech Term: Encryption Key

Tech Term: Encryption Key

It is no secret that security is an absolutely crucial part of computing in the modern era. Data can very fairly be called the most valuable currency today, which means it needs to be protected. One way to do this is through the use of encryption keys. In this Tech Term, we’ll go over how these keys can protect your data, and how they do so.

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Facebook Makes Two-Factor Authentication Easier

Facebook Makes Two-Factor Authentication Easier

If you use Facebook, you likely have a lot of personal information stored there. If you use it for your business, then your professional reputation also partially relies on what you put into the social network. If you aren’t protecting your Facebook account, you could be at risk for identity theft or worse. That’s why using two-factor authentication on your social media accounts is becoming more important than ever.

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Tip of the Week: How to Reduce the Use of Paper in the Office

Tip of the Week: How to Reduce the Use of Paper in the Office

Paper can be incredibly expensive, especially with the quantity that a normal business goes through every single day. However, not only is it expensive on the monetary side, but also on the environmental side as well. By making some changes around your office, you can be more eco-friendly and budget-friendly by reducing the amount of paper waste your organization suffers from.

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How to Go About a Technology Needs Assessment

How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from your business’ technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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How to Keep IT and the Rest of Your Staff on the Same Side

How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

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Tip of the Week: How to Type Special Symbols

Tip of the Week: How to Type Special Symbols

The Internet has enabled businesses to establish relationships on a global scale. Now, an upscale restaurant in Minneapolis can use the Internet to order ingredients from a vendor in Bordeaux. However, there can easily be a language difference when doing business internationally. This is when it is fortunate that Windows 10 makes it so easy to change your device’s language.

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Tip of the Week: Excel-lent Keyboard Shortcuts

Tip of the Week: Excel-lent Keyboard Shortcuts

How well do you know Microsoft Excel, the premier spreadsheet building software? Depending on your proficiency with it, you may already be familiar with some of the various keyboard shortcuts associated with it. We’ll list off some of the most commonly used keyboard shortcuts, as well as what you can do to become a Microsoft Excel power user.

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Getting Back to Basics with Data Backup

Getting Back to Basics with Data Backup

It’s no industry secret that one of the most important pieces of IT any business should have is a data backup solution. However, this is like saying that every business should have a plant: the type of plant, and (by extension) the type of data backup, matters. You want a data backup that is more like a peace lily or a cactus, hardy and resilient, and less like a basil plant or orchid, high-maintenance and requiring very specific conditions to prosper.

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Tip of the Week: Control Where Your Downloads Are Saved

Tip of the Week: Control Where Your Downloads Are Saved

Whenever you download a file from the Internet, the file will, by default, go to an aptly-titled folder in Windows called Downloads. Unless you change the default settings, your files will always be saved here. But what if you want to make it so that your downloads go somewhere else? You can accomplish this pretty easily. We’ll walk you through how to do it for some of the most popular browsers, including Google Chrome, Microsoft Edge, and Mozilla Firefox.

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Have You Tried Google’s Cloud Printing?

Have You Tried Google’s Cloud Printing?

Most people don’t think to try and print something out from their smartphone--particularly because it’s such a new concept. With smartphones quickly becoming just as fast as desktops from just ten years ago, it shouldn’t be such a stretch to suggest printing from them. Thanks to the cloud, you can use your Android smartphone to print something directly from the device.

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Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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Tip of the Week: 3 More Useful Microsoft Word Features

Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

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Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Tip of the Week: Create Envelopes For Your Whole Contact List With Word

Microsoft Office has many capabilities that aren’t fully utilized by the majority of their users. Mail merges in Word used to be a time consuming, frustrating process. With each new edition of Word, Microsoft has refined the process to make it a lot more user-friendly. Take the following steps to create a professional looking envelope for your business that easily adds a list of contacts from a CSV file, Outlook, and more.

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Tip of the Week: 3 Tips to Turn You Into An Outlook Power User

Tip of the Week: 3 Tips to Turn You Into An Outlook Power User

Microsoft Outlook is one of the most popular email clients in the world, especially for small and medium businesses. The most recent version of Outlook has some cool features to make your life easier. Below are three Outlook life hacks to help you make the most of your tools.

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Tip of the Week: Did You Know About These Windows Features?

Tip of the Week: Did You Know About These Windows Features?

Does your business use Windows 10? If so, there are all sorts of hidden tips and tricks that can help you gain even more value from your workstations that are running Windows 10. Here are a few of these secrets and how they can help your staff save time.

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Tip of the Week: Four Microsoft Word Tricks You Didn’t Know You Missed

Tip of the Week: Four Microsoft Word Tricks You Didn’t Know You Missed

Microsoft Word is more or less synonymous with word processing, but with the right tricks, you can do so much more. For this week’s tip, we’ll go over four neat and useful capabilities that Microsoft Word has.

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Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Special text characters are an integral part of typing. For the most part, however, they are not something that your normal, run-of-the-mill keyboard or laptop keypad is able to access easily. Luckily, for Windows 10 users, there is a shortcut that allows you to access all sorts of special characters.

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Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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