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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Steps You Need to Take If You Are the Victim of a Network Breach

The threats for businesses to get hacked or deal with data breaches of some type are more pressing now than at any other time in the digital age. It’s as if there are thousands of cat burglars on the prowl looking for a way into your business. If one of them is successful, it can bring some severe consequences for your business including financial loss, reputational damage, and even legal issues. In this week’s blog we will go through some of the actions you need to take in the case of a network breach. 

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Basic Marketing Technologies to Help You Bring in Business

Basic Marketing Technologies to Help You Bring in Business

We tend to focus a lot of our time on this blog talking about the technologies that businesses can (and usually should) use as a part of their operations. However, without clients or customers coming in, there’s only so much good that these technologies can do. That’s why we wanted to briefly touch on a few technologies that can help you attract more people to your business so that all the other IT solutions we recommend can live up to their potential.

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Over 90% of Businesses Use Cloud Computing, and for Good Reason

Over 90% of Businesses Use Cloud Computing, and for Good Reason

Most businesses who utilize the cloud report that they have managed to cut costs while still getting the resources they need to perform to spec. Businesses can use the cloud for processing and storing data, as well as application deployment, making it a very dynamic solution to a business’ needs. However, you cannot make decisions based on cost alone. Here are some other factors to consider.

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3 Cool Technology-Related TV Shows

3 Cool Technology-Related TV Shows

The use of technology is one of the things that brings most people together. For the past couple of decades people have depended more and more on technology as a way to manage their lives, socialize, and get the goods and services they choose to purchase. This has led to the development of a lot of solid technology-related television shows. In this week’s blog, we thought we would take a look at three shows that cover multiple genres that are solid viewing for the technology enthusiast. 

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3 Scary Things About Ransomware That You Should be Wary Of

3 Scary Things About Ransomware That You Should be Wary Of

Ransomware is one of the more dangerous threats out there for businesses of all industries and sizes. To help emphasize just how dangerous it is, however, you have to look past the initial threat of having to pay a ransom and look at the other risks associated with it. We’re here to try to get the point across that ransomware is something your business should absolutely be taking seriously.

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Using Windows PowerToys Might Give You the Edge You Need

Using Windows PowerToys Might Give You the Edge You Need

Microsoft’s operating systems have been around for a long time, and since Windows 95, Microsoft has published free utilities that can help users make slight adjustments to their operating systems to suit their needs. Microsoft PowerToys are even available now, and we want to explore what they can do for your business, as well as how you can acquire them.

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VoIP Features Your Business Should Know About

VoIP Features Your Business Should Know About

Voice over Internet Protocol, also known as VoIP, has revolutionized the way businesses manage their communications through the use of telephony. Employees who were once tethered to their landlines or their physical locations can now break free of these constraints, and it’s all thanks to VoIP and cloud-based communication tools. Here are some of the best features of VoIP solutions for small businesses.

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Keeping Your Data Stored Centrally Offers Significant Benefits

Keeping Your Data Stored Centrally Offers Significant Benefits

Let me ask you: how confident are you that all of your data is in your control? How confident are you that you have access to it as you need it? How confident are you that it is properly secured, wherever it is being stored?

These are all important, arguably critical, questions to know the answer to. They are also all questions that are best answered by storing your data centrally.

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Looking at AI’s Runaway Advancement

Looking at AI’s Runaway Advancement

Artificial intelligence, or AI, is just one way of describing the concept of machine learning technologies. AI has grown considerably over the past couple of years, so much that automation as we know it today wouldn’t exist without it. Throw in some data-driven insights and you have a technology that has cemented itself for use in a business environment, but there are some concerns with how fast it is growing and evolving.

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Digital Monitoring? It’s Great and Helpful, Under the Right Circumstances

Digital Monitoring? It’s Great and Helpful, Under the Right Circumstances

Digital monitoring is a bit of a contentious topic in business, but according to a survey from Gartner, it might not be as contentious of a topic as previously thought. In fact, employees are often in favor of digital monitoring under the appropriate circumstances, as long as it doesn’t get in the way of their jobs.

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