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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Solid Backup Helps Build Continuity

Solid Backup Helps Build Continuity

With a lot of business owners being extra cautious about their spending and doing what they can to prevent unexpected interruptions they are doing everything they can to prevent data loss. This month, we thought we would tell you how data redundancy can help towards this goal.

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More Effective for Business: Wireless vs Wired

More Effective for Business: Wireless vs Wired

Businesses’ data needs are rapidly changing. Today, data security is a pressing issue. Unfortunately, the amount of dangerous threats are expanding as well and it is important to ensure that any technology moves you make don’t end up putting your business in harm’s way. This month, we’ll talk about the pros and cons of wiring up your computer network. 

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Bad Situations Can Come Down On Your Business Through Phishing

Bad Situations Can Come Down On Your Business Through Phishing

For the past several years, ransomware has been a major thorn in the sides of businesses. Hackers that were once known for “hacking” into networks, changed tactics when encryption just got too strong. Today, these “hackers” use confidence tactics to gain access to accounts. Once they’re in, their strongest tool is ransomware. Let’s look at what makes ransomware so dangerous and how your company can combat the constant attacks that come your way. 

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Technology Improvements Give Your Businesses a Leg Up

Technology Improvements Give Your Businesses a Leg Up

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

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Useful Gadgets for the Remote Worker

Useful Gadgets for the Remote Worker

Before 2020, remote work was already growing, albeit much more slowly than we see this year (for obvious reasons), but now that just as many workers are working from home (or have the option to work remotely) as are working in the office, we’re beginning to see that it is a functional business model. With many remote workers fairly new to it, we thought we’d see what gadgets members of the Gig Economy are using. 

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Unify your Communications and Improve Efficiency

Unify your Communications and Improve Efficiency

Cloud computing is as popular as ever with 80 percent of businesses now using some form of it. Today, you can get about any type of business computing in the cloud, but one of the most valuable solutions that most businesses can use is found in the communications sector. This month we’ll talk a little bit about how a hosted VoIP platform can be one of the most useful solutions for your business. 

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Business Continuity Planning a Must

Business Continuity Planning a Must

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Cybersecurity Basics Explained

Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Your Business Needs a Well-Structured Mobile Device Policy

Your Business Needs a Well-Structured Mobile Device Policy

Smartphones are basically the most popular piece of technology ever. They can be used for much of the computing that people deem necessary. It’s no surprise that since they pay over $1,000 for these devices that your employees are going to take them everywhere, including your office. There was a time when employers were horrified by this fact, but today smartphones can just as easily be used for work as they are for distraction. 

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Data Services Your Business Should Be Using

Data Services Your Business Should Be Using

Your business’ data is one of its most important assets. Today, there are ways to utilize data to help build a better business. Let’s take a look at the data services that are designed to help the modern business get the most out of this resource. 

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Structure Your Backup Platform to Your Business’ Needs

Structure Your Backup Platform to Your Business’ Needs

There are a lot of different ways that companies and organizations approach data backup, ranging from backing up everything to backing up literally nothing (which we do not recommend). In many ways, backup is simply a form of insurance—the difference being that you’re investing in a solution to a problem, rather than a means to cover your business’ damages.

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Cyberattacks Have Gone Way Up Since the Pandemic Started

Cyberattacks Have Gone Way Up Since the Pandemic Started

We’ve been predicting it, and feeling it, but now the numbers are in. Officially, cybersecurity attacks have increased significantly since the start of the COVID-19 crisis - in particular the lockdown.

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A Brief Guide to Leading a Company During COVID-19

A Brief Guide to Leading a Company During COVID-19

Chances are your business has been affected by COVID-19. For those companies who had to shut down their operations, and are in the process of opening back up; or, the business that moved operations out of their location and had their employees work remotely and are recalling their employees, this situation is unprecedented. This month, we thought we would take a look at some of the factors surrounding this process, and how they will affect your staff.

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Think Of Managed Services as Healthcare for Your IT

Think Of Managed Services as Healthcare for Your IT

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

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Are You Wasting Money in the Cloud?

Are You Wasting Money in the Cloud?

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

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4 Tools that Every Small Business Should Use

4 Tools that Every Small Business Should Use

The key to running a successful small business is keeping costs down and production/service delivery efficient. This is easier said than done. Some tools have been developed to boost productivity and efficiency while others are built to eliminate downtime and manage risk. Let’s take a look at some of the technology your business should be using.

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Smartphone Addiction and Its Effects

Smartphone Addiction and Its Effects

Nowadays, most of us use smartphones; and, yes, probably most of us use them more than is healthy. There are those, however, that have come to depend on their mobile device so much that it completely dominates their lives. As people become even more attached to their phone, the impact this behavior has on their lives becomes more and more detrimental. 

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Working at the Office Has Its Benefits, Too

Working at the Office Has Its Benefits, Too

It’s incredible how working from home has become the new normal. Just a short time ago most business owners wouldn’t have batted an eye at shutting down the dreams of remote work, but because of the COVID-19 pandemic, they were forced to adjust the way they looked at the situation. Employees in several industries have been working from home ever since. Now that most places have begun to re-open, we thought we would remind you that there are actually some benefits to coming to the office. 

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Train Your Staff to Protect Your Business

Train Your Staff to Protect Your Business

In the course of doing business, sometimes the mundane and repetitive tasks, or the responsibilities that employees don’t necessarily always consider to be part of their jobs, can be overlooked. Like any other business, yours needs people to be vigilant to ensure that it isn’t the victim of a phishing attack. If your team isn’t well-trained, or if it isn’t engaged in the fight against cybercrime, you may find that your business is a sitting duck.

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Managed IT Services for Your Remote Workforce

Managed IT Services for Your Remote Workforce

Whether your business is just starting to open up, or your staff is diligently working remotely, the effects of COVID-19 are going to be long lasting for most businesses. For those of us who were lucky enough to get our employees situated and productive without putting them at risk, we’ve started to see the value in having the infrastructure to allow for remote access.

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