The business telephone system has been turned on its head by the establishment of VoIP. Voice over Internet Protocol has altered the way that businesses view their enterprise telephone system. This month, we take a look at the modern VoIP system and why it is a far superior tool to traditional telephone systems.
To begin to understand exactly why the enterprise VoIP system is so great for business, you need to understand how it works. Instead of having dedicated phone lines running throughout your office, the VoIP system uses your organization’s Internet connection to run your enterprise telephone system. This allows easy setup and scaling of your VoIP system. Traditional systems make it more difficult to scale due to the fact that they need specific wires to run telephone lines. With VoIP, and a VoIP-enabled handset, you simply connect it to workstations and you are up and running in minutes. Let’s take a look at some of the benefits a VoIP system can bring to your business.
VoIP has options that allow businesses to avoid large hardware costs that can come with hosting their own PBX system. This means you don’t need to install a separate set of cables for every seat, and it gives users the flexibility to utilize their phones even when not at their desks or even in the office.
One of the most valuable parts of installing a VoIP system is the myriad of features that you can get with the technology. Not only does it provide the crystal-clear calling and management features that every organization needs, it also has a lot of other features such as video conferencing, mobile integration, and instant messaging that can help improve any business’ communications platform.
When your business grows and contracts due to demand, you need to know that your technology can move with it. VoIP presents an opportunity to add and subtract accounts on the fly to help you control your communications costs. If you need to add accounts for a short term project, having a VoIP platform in place makes that simpler than ever.
If you would like more information about how a cloud-hosted VoIP system can transform your business’ communications, call Washington Works today at 301-571-5040.
About the author
Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
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