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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Scammers Try and Steal Your Business’ Data

Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.

Beware of Cyberthreats Posing as Cybersecurity Companies

It may sound unbelievable, but hackers have the audacity to impersonate cybersecurity firms and other trusted entities, attempting to deceive even the most vigilant. There have been many phishing campaigns where cyberthreats masquerade as security software. In this scheme, unsuspecting users called a fake helpline seeking support, unwittingly allowing the hacker to remotely access their computer.

The unsettling part is that it could appear legitimate to someone who didn’t scrutinize the message closely. The deceptive email discusses outsourced security providers, a common practice today, abnormal activities, and potential compromise—elements that could be misconstrued as valid. The fraudulent email includes a case number and contact details to address the supposed concern. When the victim contacts the provided number, the hacker installs a remote access tool on their device, granting them unhindered access at their discretion.

Uncovering the Motive

The motive behind such attacks varies from case to case. It could be an attempt to infect systems for future remote access or to profit by selling access to compromised devices to the highest bidder. Regardless, it's a perilous situation that demands caution.

What to Do?

In nearly all instances, your security company or department will not initiate contact in the manner described above. It is crucial for your employees to be aware of this. To prevent falling victim to similar schemes, consider the following:

  • Verify the sender's identity through secondary methods.
  • Watch out for spelling errors, grammatical issues, or inconsistencies.
  • Contact your own IT department, not the one mentioned in the email.

At Washington Works, we serve as your reliable IT resource, committed to ensuring your security without resorting to phony support lines. Trust us to handle the intricacies behind the scenes, allowing you to focus on your business worry-free. To learn more about our services, reach out to us at 301-571-5040.

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Saturday, April 13 2024

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