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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Your Business Needs 24/7 Network Monitoring and Surveillance

Do you have the time to monitor your networks 24 hours a day, 7 days a week, 365 days a year? If not, you’re like every other business owner out there, and if you’re not monitoring your network, you’re potentially leaving it open to a lot more threats than you should feel comfortable with. 

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Introducing Microsoft Copilot

Microsoft is constantly innovating to maintain its status as one of the world's largest and most well-respected technology companies. One of its prize projects is Copilot, an operating system-integrated artificial intelligence. In today’s blog, we’ll discuss some of the major changes coming to Copilot and how they can improve people’s lives at work and at home. 

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AI Can Be the Technology That Puts SMBs Over the Top

AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence's transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

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Proactive Maintenance Can Keep Your Business Going

Proactive Maintenance Can Keep Your Business Going

SMBs need to be sensitive to their profit margins, as their ability to offer valuable services and products is directly tied to how many resources they have at their disposal. Therefore, you need to do all you can to save money where it counts—including your IT budget. It makes the most sense to take care of your existing IT infrastructure so you don't have to throw away resources needlessly.

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Four Major Benefits of Having a Help Desk

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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What an Attack on UnitedHealth Tells Us About Cybersecurity

What an Attack on UnitedHealth Tells Us About Cybersecurity

There has recently been a surge in cyberattacks and data breaches targeting the healthcare industry and its affiliated businesses and vendors. With one such attack currently featured prominently in the headlines, it seemed appropriate to consider why this is and what businesses of all kinds—particularly those in healthcare—need to do to prevent this kind of thing from happening to them.

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How to Install Windows 11 Without a Microsoft Account

How to Install Windows 11 Without a Microsoft Account

All things considered, Windows 11 has received favorable reviews, although it can also be considered a somewhat unnecessary upgrade from Windows 10. Upgrading has significant benefits, provided you have the hardware to handle it. Microsoft wants users to have accounts to install the operating system, but there is a way to install Windows 11 without it.

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Chances Are You Have Data Subject to Compliance and Regulations

Chances Are You Have Data Subject to Compliance and Regulations

No matter what type of business you run or the services you provide to the community, chances are you must adhere to at least some compliance laws and regulatory requirements dictated by state or federal governments. Today, we want to make it abundantly clear that you must protect your business’ data to avoid inadvertently becoming subject to the massive fines associated with these laws.

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A Layman’s Guide to Cybersecurity

A Layman’s Guide to Cybersecurity

Ensuring cybersecurity is important for individuals both in their professional and personal lives. Hence, I've compiled a set of cybersecurity practices that you should advocate for your team, especially when they're working remotely or during their personal time.

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It Makes Sense Financially to Secure Your Network

It Makes Sense Financially to Secure Your Network

Are you prioritizing your business’ network security? It’s remarkably important that any modern business focuses its efforts on this aspect of running a company. Still, it can be challenging to implement the right tools for the job—particularly if you are a future-minded business. You want to get the best return on your investment, which makes sense. Let’s help you get there.

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Here are Some Basic Categories of Security Threats and Issues Facing SMBs

Here are Some Basic Categories of Security Threats and Issues Facing SMBs

It seems like with every day that passes, there is a new sinister cyberthreat to worry about, and it’s crucial that businesses learn as much as possible about how to keep themselves safe as they can. There is simply too much at stake not to. That said, there are broad categories that most threats will fall under. Today, we’re going to explore them.

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Tip of the Week: Pet Proof Your Tech

Tip of the Week: Pet Proof Your Tech

You love your pets. They are part of your family and bring you more joy than most other things. Unfortunately, pets and technology simply don’t mix. In today’s blog, we thought we’d go through a few tips that can help you protect your technology from your furry (or not-so-furry) friends. 

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3 Reasons Businesses Might Choose Public Cloud Resources

3 Reasons Businesses Might Choose Public Cloud Resources

The cloud comes in a few different forms. You have private cloud solutions, which are those that a business maintains in-house for their own use, and you have public cloud solutions, which are those that an external business hosts and provides to subscribers. While both have their place in modern business operations, we wanted to take a few moments to focus on the public cloud and the various benefits that it has to offer.

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How to Tell Your IT is Performing as Expected

How to Tell Your IT is Performing as Expected

One of the most important considerations that a business that relies on technology needs to make is how efficiently its technology works. Let’s discuss some ways to measure this benchmark and ensure that it is optimized to meet your business needs.

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The NFL Has Seen a Significant Technical Leap Forward in Recent Years

The NFL Has Seen a Significant Technical Leap Forward in Recent Years

Did you watch the big game this year? Chances are that if you did, you got to witness all of the spectacles that the event had to offer, including a lot of technology that enriched the experience, whether you realize it or not. The National Football League has implemented emerging technologies that have helped solve persistent challenges over the years. Let’s explore some of these technologies.

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You Aren’t Immune to Data Theft

You Aren’t Immune to Data Theft

Our digital footprint is extensive and vulnerable, from personal information to financial details. While many may believe they are impervious to data theft, the stark reality is that no one is truly immune. Today, we will take a look at a couple of reasons why individuals, regardless of their experience with technology, are not exempt from data theft.

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How to Get Started Prepping for a New VoIP Solution

How to Get Started Prepping for a New VoIP Solution

With communication rising to the top of many businesses’ priorities list, it’s no wonder that Voice over Internet Protocol, or VoIP, is one of the most powerful ways to revitalize your company’s communications infrastructure. If you’re still using your old traditional telephony solution, buckle up because you’re about to find out how to ditch it for good.

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Explaining Three Pieces of Basic Networking Equipment

Explaining Three Pieces of Basic Networking Equipment

Whether you know how it works or not, your business has an internal network that connects all of its computing infrastructure and resources. Today, we want to take a moment to demystify some of the common networking equipment you might have on-premises and what it all does to contribute to your business’ continued success.

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Your Business Relies on Its Technology, So Make the Most of It

Your Business Relies on Its Technology, So Make the Most of It

Information technology—IT—is a necessity for the vast majority of modern businesses to function. For the sake of these businesses and their operations, it pays to optimize this IT by any means available.

Let’s go over the benefits that a relationship with a managed service provider gives businesses, particularly regarding the overall efficiency these businesses see as a result.

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The Best Way to Protect Your Business’ Reputation is to Protect Your Data

The Best Way to Protect Your Business’ Reputation is to Protect Your Data

SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.

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