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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybersecurity Training Doesn’t Have to Be Annoying

Cybersecurity Training Doesn’t Have to Be Annoying

Navigating cybersecurity training can prove daunting for individuals across various organizations. Nevertheless, it remains an imperative task. Identifying the root causes of this reluctance enables organizations to fine-tune their training initiatives for greater engagement and efficacy. This article explores four prevalent reasons why employees may harbor an aversion to cybersecurity training.

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Why Your Business Needs 24/7 Network Monitoring and Surveillance

Do you have the time to monitor your networks 24 hours a day, 7 days a week, 365 days a year? If not, you’re like every other business owner out there, and if you’re not monitoring your network, you’re potentially leaving it open to a lot more threats than you should feel comfortable with. 

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Introducing Microsoft Copilot

Microsoft is constantly innovating to maintain its status as one of the world's largest and most well-respected technology companies. One of its prize projects is Copilot, an operating system-integrated artificial intelligence. In today’s blog, we’ll discuss some of the major changes coming to Copilot and how they can improve people’s lives at work and at home. 

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AI Can Be the Technology That Puts SMBs Over the Top

AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence's transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

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Are You Using Augmented Reality?

Are You Using Augmented Reality?

By now, you've likely encountered the concept of augmented reality, especially if you're a sports enthusiast watching games on TV. Those seemingly routine lines on the field during a crucial 4th and 1 situation? That's augmented reality (AR) at work, enhancing the visual experience with informative overlays.

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Proactive Maintenance Can Keep Your Business Going

Proactive Maintenance Can Keep Your Business Going

SMBs need to be sensitive to their profit margins, as their ability to offer valuable services and products is directly tied to how many resources they have at their disposal. Therefore, you need to do all you can to save money where it counts—including your IT budget. It makes the most sense to take care of your existing IT infrastructure so you don't have to throw away resources needlessly.

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Endpoint Security is Remarkably Important for Your Business

Endpoint Security is Remarkably Important for Your Business

We all know that it’s important to protect your business’ infrastructure from threats of all kinds. Sometimes when we’re reading about discourse surrounding network security, you’ll see the word “endpoint.” Do you know how important it is to protect all endpoints? That’s what we want to explore with today’s article.

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Four Major Benefits of Having a Help Desk

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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Artificial Intelligence is Seeing Rapid Usage

Artificial Intelligence is Seeing Rapid Usage

AI is a marvel of modern civilization—at least, that’s the narrative surrounding this quickly innovative technology. It is reshaping industries, building more efficiency throughout society, and opening up new opportunities for businesses of all types and sizes. This month, we’ll examine some of the factors that have led to AI's fast-paced evolution and how it is shifting the way people think about business technology.

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What an Attack on UnitedHealth Tells Us About Cybersecurity

What an Attack on UnitedHealth Tells Us About Cybersecurity

There has recently been a surge in cyberattacks and data breaches targeting the healthcare industry and its affiliated businesses and vendors. With one such attack currently featured prominently in the headlines, it seemed appropriate to consider why this is and what businesses of all kinds—particularly those in healthcare—need to do to prevent this kind of thing from happening to them.

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How to Install Windows 11 Without a Microsoft Account

How to Install Windows 11 Without a Microsoft Account

All things considered, Windows 11 has received favorable reviews, although it can also be considered a somewhat unnecessary upgrade from Windows 10. Upgrading has significant benefits, provided you have the hardware to handle it. Microsoft wants users to have accounts to install the operating system, but there is a way to install Windows 11 without it.

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Chances Are You Have Data Subject to Compliance and Regulations

Chances Are You Have Data Subject to Compliance and Regulations

No matter what type of business you run or the services you provide to the community, chances are you must adhere to at least some compliance laws and regulatory requirements dictated by state or federal governments. Today, we want to make it abundantly clear that you must protect your business’ data to avoid inadvertently becoming subject to the massive fines associated with these laws.

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A Layman’s Guide to Cybersecurity

A Layman’s Guide to Cybersecurity

Ensuring cybersecurity is important for individuals both in their professional and personal lives. Hence, I've compiled a set of cybersecurity practices that you should advocate for your team, especially when they're working remotely or during their personal time.

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It Makes Sense Financially to Secure Your Network

It Makes Sense Financially to Secure Your Network

Are you prioritizing your business’ network security? It’s remarkably important that any modern business focuses its efforts on this aspect of running a company. Still, it can be challenging to implement the right tools for the job—particularly if you are a future-minded business. You want to get the best return on your investment, which makes sense. Let’s help you get there.

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Here are Some Basic Categories of Security Threats and Issues Facing SMBs

Here are Some Basic Categories of Security Threats and Issues Facing SMBs

It seems like with every day that passes, there is a new sinister cyberthreat to worry about, and it’s crucial that businesses learn as much as possible about how to keep themselves safe as they can. There is simply too much at stake not to. That said, there are broad categories that most threats will fall under. Today, we’re going to explore them.

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Tip of the Week: Pet Proof Your Tech

Tip of the Week: Pet Proof Your Tech

You love your pets. They are part of your family and bring you more joy than most other things. Unfortunately, pets and technology simply don’t mix. In today’s blog, we thought we’d go through a few tips that can help you protect your technology from your furry (or not-so-furry) friends. 

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Four Strategies to Help Build Robust Cybersecurity

Your business' IT security effectiveness relies heavily on how well your technology works. With this in mind, educating your staff on their responsibility to safeguard your business’ digital assets is important. Let’s explore the key priorities businesses need to consider to establish a robust security training platform that works to protect those assets.

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3 Reasons Businesses Might Choose Public Cloud Resources

3 Reasons Businesses Might Choose Public Cloud Resources

The cloud comes in a few different forms. You have private cloud solutions, which are those that a business maintains in-house for their own use, and you have public cloud solutions, which are those that an external business hosts and provides to subscribers. While both have their place in modern business operations, we wanted to take a few moments to focus on the public cloud and the various benefits that it has to offer.

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How Scammers Try and Steal Your Business’ Data

Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.

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You Aren’t Immune to Data Theft

You Aren’t Immune to Data Theft

Our digital footprint is extensive and vulnerable, from personal information to financial details. While many may believe they are impervious to data theft, the stark reality is that no one is truly immune. Today, we will take a look at a couple of reasons why individuals, regardless of their experience with technology, are not exempt from data theft.

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